My website doesn't send any email anymore from Community Builder or CBSubs: when a user subscribes (confirmation message), when a subscription expires...
2 possible causes (I don't know which one):
- I moved to a new host
- I updates Community Builder to 2.0.14
- I updated CBSubs to version 4.0.2
What I can say:
- Emails are well sent par Joomla (System > Configuration > Server > Send a test e-mail).
- I activated the Joomla debug mode and didn't see anything special.
- Nothing in my spam inbox.
I don't know what to do... help!
Last edit: 8 years 5 months ago by beat. Reason: Added [SOLVED] tag to subject
Try sending an email from CB > User Management using the Mass Mailer. If not working try using Joomlas mass mailer to see if it functions. If Joomla mass mailer works and CBs doesn't check your mailer setting within Joomla global configuration and please provide what type of mailer you're trying to use; if not already using PHP Mailer try it to see if issue persists.
If issue persists after doing all the above then it's probably a from address protection since you changed hosts (domain too?). Navigate to CB > Configuration > Registration and ensure the from registration address is configured correctly (domain should match your site and the email address should exist).
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