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User blocked after confirmed and approved

  • Dismas
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9 years 1 week ago #273537 by Dismas
Using CBSubs free membership. Just installed SSL on site.
User is able to register.
Emails are sent for confirmation and user is able to confirm.
Moderator is able to approve.

User is not able to log in after confirmation and approval. Status shows that he is not Enabled.

This was working ok before SSL.

Please advise.

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  • Dismas
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9 years 1 week ago #273545 by Dismas
Replied by Dismas on topic User blocked after confirmed and approved
Maybe I am not being clear about the problem

User can submit registration, and workflow is sending emails throughout the process. Confirmed, then Admin Approved.

However the Admin Approval does not "Enable" the user. Instead, Admin must enable from backend.

What settings could prevent the Admin Approval from also not Enabling the user at the same time?

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  • nant
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9 years 1 week ago #273562 by nant

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  • Dismas
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9 years 1 week ago #273603 by Dismas
Replied by Dismas on topic User blocked after confirmed and approved
Joomla! Version Joomla! 3.4.5 Stable [ Ember ] 22-October-2015 21:30 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT

CB 2.0.12


cbpaidsubsbot
Site Plugin 4.0.1

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  • Dismas
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9 years 6 days ago #273825 by Dismas
Replied by Dismas on topic User blocked after confirmed and approved
I just checked installation of CBSubs all plugins show 4.01

Retested and confirmation working, approval working, but still still blocked initially.
Admin is able to enable in CB users but I think this should be automatic...correct?

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  • krileon
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9 years 6 days ago #273849 by krileon
Replied by krileon on topic User blocked after confirmed and approved
They should enable on approval, but if you've free registrations without subscriptions disabled in CBSubs > Settings > Global the user will immediately be blocked on login attempt. If using free lifetime plans ensure on that same page that free lifetime plans create subscriptions.


Kyle (Krileon)
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