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[SOLVED] [#5416] Mailer queues but won't send mail

9 years 5 months ago - 9 years 4 months ago #266410 by flex214webs
[SOLVED] [#5416] Mailer queues but won't send mail was created by flex214webs
I'm having a problem with Mailer. The rules processing works fine and puts 47 emails in the queue. But the process-mailqueue step gives an error message: "No messages in messages queue to be sent." When I go back to the queue the 47 emails are still there.

Other mail functions are working fine... Joomla mail, CB registration, CBsubs renewals, etc.

Environment: Joomla 3.4.1, CB 2.0.9, CBsubs 4.0.0.

Thanks in advance for any help.
Last edit: 9 years 4 months ago by beat. Reason: Added bug # to title

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9 years 5 months ago #266453 by krileon
Replied by krileon on topic Mailer queues but won't send mail
Does selecting the emails in the queue and clicking "Send Emails" function or does it give you the same message?

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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9 years 4 months ago #266527 by flex214webs
Replied by flex214webs on topic Mailer queues but won't send mail
Selecting some or all emails then clicking "Send Emails" just takes me to the Mailer Automation Settings. Nothing is sent and there aren't any error messages.

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9 years 4 months ago #267013 by krileon
Replied by krileon on topic Mailer queues but won't send mail
Is this still the case with the following nightly releases?

CB 2.x:
www.joomlapolis.com/downloads/doc_details/640-community-builder-nightly-build

CBSubs 4.x:
www.joomlapolis.com/downloads/doc_details/671-cbsubs-gpl-nightly-build

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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9 years 4 months ago #267224 by flex214webs
Replied by flex214webs on topic Mailer queues but won't send mail
I updated CB and CBSubs to the latest releases.

It's worse -- now the queuing step stopped working and it isn't putting any messages in the queue. It was putting 46 in the queue right before updating.

What do you suggest? Figure the current configuration out, or restore from pre-update backup when mailer was at least partly working?

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9 years 4 months ago #267797 by flex214webs
Replied by flex214webs on topic Mailer queues but won't send mail
I updated to 4.0.1 and it made no difference.

I still need help.

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