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are expired CBsubs users still enabled in Joomla?

  • ThePiston
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9 years 5 months ago #266360 by ThePiston
I thought CBsubs made block = 1 in the #__users table but all of my expired users now are enabled. Is it ok to disable expired CBsubs users manually in the database or do they need to be unblocked for any reason?

CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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  • krileon
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9 years 5 months ago #266449 by krileon
It only blocks them if you don't allow free registrations without a subscription. This can be adjusted within CBSubs > Settings > Global.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • ThePiston
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9 years 5 months ago #266452 by ThePiston
set like this so I'm not sure why most of my users are now set to enabled when they are expired.


CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X
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  • krileon
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9 years 5 months ago #266502 by krileon
Do you have a free lifetime plan that they're subscribed to? Do you have a grace period on your plan that hasn't expired yet? In both cases they'd still be considered active.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

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