CB field Integration

I have two CB fields that get updated whenever a plan is purchased/renewed. The one field gets updated correctly but the other field doesn't.




The attachment above shows the field that should be populated. Is there a reason why the expiry date for the subscription is not populating a CB date field?

Thanks.

SUBSCRIPTION_EXPIRY_DATE is a datetime. You can't map it to a date field. You need to use a datetime field or a text field.

krileon wrote: SUBSCRIPTION_EXPIRY_DATE is a datetime. You can't map it to a date field. You need to use a datetime field or a text field.

Ahhh... makes total sense. I changed the field to a datetime field now. I reran an import on a user and unfortunately it still isn't populating the datetime field. See the screenshot below of the field...

Try subscribing a user manually from frontend then paying the basket from backend. If you're subscribing from backend it's possible the user store that happens after CBSubs is causing the field value to revert. Not sure how this will behave with the import feature.

krileon wrote: Try subscribing a user manually from frontend then paying the basket from backend. If you're subscribing from backend it's possible the user store that happens after CBSubs is causing the field value to revert. Not sure how this will behave with the import feature.

No success on this at all. I manually subscribed my test user from the front-end (paid on PayPal Sandbox) and activated the membership on the backend and the date is not being populated.

What is the difference between the "Operator" fields "Prefix: ValueField", "Suffix: FieldValue" and the "Set: Field = Value"? I'm currently using the Set option but maybe I should use one of the others?

Prefix prefixes the current value with the value you supplied. Suffix suffixes the current value with the value you supplied. Set sets the fields value to the value you supplied. Try using a plain text field to see if it'll store fine. Could be some sort of formatting issue going on or that substitution just flat out not working.