Problem running CBSUBS Mailer cron task

I am unable to get the cron mailers url to run. I get the error "You are not authorized to view this page!".

I am running joomla version 3.4.1, community builder 2.0.7, cbsubs rc2. I have checked and userid=62 in the url field doesn't exist in my system. I have changed in manually to match the id number of the super user but it doesn't change the result.

Please let me know how to resolve the error, or what ever information we need to move it to the next step.

From other posts. I have checked and a profile is setup on the front end as public and the cb paid subscription plugin is also marked as public.

Ensure you've a public and published Joomla menu link to CBs profile page (this is mandatory). Next ensure you're copying the URL exactly as provided in backend (don't add extra parameters to it). If clicking the URL functions then so should CRON so ensure it's reachable by clicking first. If you've SEF enabled try disabling it and see if it resolves your issue.

Krileon, I have triple checked and have a menu item public and published fro the profile. I have turned of SEF. I am trying to click on the url in the "Mailer Automation Settings" to test it and consistently get the "You are not authorized to view this page!" result page.

What would be the next step in figuring out what is going wrong.

Thanks !

Can you give me an update as to when I might expect a response or do I need to create a ticket ? Or is there anything else you need from me to get the issue resolved ?

Thanks !

Ensure the URL is structured correctly. Example as follows.

index.php?option=com_comprofiler&task=pluginclass&plugin=cbpaidsubscriptions&cbpact=cbsubsclass&cbpclass=mailer&user=ADMIN_USER_ID&cbpmailerdo=cronprocesssendmailqueue&key=KEY_HERE&format=raw

If clicking the URL within CBSubs > Mailer > Automation Settings works fine then the issue is maybe CRON is removing some of the variables in the URL.