Manual Payment Error

bins
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9 years 9 months ago #259056 by bins

Manual Payment Error was created by bins

I am trying to add a manual payment from the Basket and m getting the message:

Error
Failed to save Pay the basket manually because: This payment basket has no gateway associated so can not be paid manually.

This person is not showing up in the front end, so I cannot manually go in and intervene.

This is the second time this has happened this week, the first time I thought it was finger trouble, but I think it is a process issue!

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krileon
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9 years 8 months ago #259820 by krileon

Replied by krileon on topic Manual Payment Error

Does the basket have a gateway associated with it? You can't pay a basket that hasn't been initialized, which can only be done from frontend. Backend you give users subscriptions from User Management.

Kyle (Krileon)
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