[SOLVED] Problem with auto actions and user groups

Hello,

I need some urgent help with the CB Auto Actions and CBSubs ACL. I tried to change an users ACL-Group with Auto Actions as described many times by Kyle in this forum, but my actions do not work:

I configured it like this:
Add Usergroup MED
Type: Usergroup
Triggers: onCPayUserStateChange
Access: Everybody
Conditional 1: [var3] Equal To 1
Conditional 2: [var2] Equal To A
Mode: Add Usergroup
Groups: MED

Remove Usergroup MED
Type: Usergroup
Triggers: onCPayUserStateChange
Access: Everybody
Conditional 1: [var3] Equal To 1
Conditional 2: [var2] Not Equal To A
Mode: Remove Usergroup
Groups: MED

The User should keep his basic-group "FREE" all the time.

By an unknown reason the action does not fire at all.
How can I debug the actions to see what variable-values are used?
I didn't find any documentation on debugging or even the substitutable variables "var3" usw..

When inverting the conditions ([var3] not equal to 2, [var3] not empty, [var2] not equal to C, [var2] not equal to X), adding user to group works, but removing-action dows not work at all.
When using senseless conditions like "[var3] not equal to 123", it also works, but I cannot specify the cases then.
what do I do wrong?

Thank you very much for any help in solving this in advance!
Stefan

Ensure CB Auto Actions is enabled within CB > Plugin Management. Ensure your actions are published within CB Auto Actions > Auto Actions. Next ensure the ID you've supplied is the # under the ID column within CBSubs > Plans. If the plan these actions are supposed to act on is free lifetime then ensure CBSubs is configured to create subscriptions for free lifetime plans within CBSubs > Settings > Global.

Hi Kyle,

thank you for your answer. I checked all the steps and everything seems to be ok.

What else can I do?

I can offer you admin-access if needed.

Best regards,
Stefan

Hey Kyle,

just got it easily solved without autoactions but the cbfields-plugin and a great small cb-plugin called AutoGroup (by selfget.com). Autogroup sets groups by specific cb-fields, i set and delete a simple new field by cbfields-plugin directly in the plan-settings.

Works like a charm.
Thank you anyway for helping!

-Stefan

PS.. "SOLVED"..