Skip to Content Skip to Menu

Not able to save settings for CB Paid Subscriptions: General plugin settings

  • A Human
  • A Human
  • OFFLINE
  • Posts: 22
  • Thanks: 4
  • Karma: 0
11 years 5 months ago #229020 by A Human
We are getting the following error
Forbidden

You don't have permission to access /administrator/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

when I try to save the settings for CB Paid Subscriptions: General plugin settings.

Any ideas?

Peace

A Human

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
11 years 5 months ago #229074 by krileon
This is often due to input limits or possibly a mod_security issue. Please check within Site > System Information > PHP Information that "max_input_nesting_level" and "max_input_time" have reasonably high values (60 or greater seams to be ok). Please enable debug mode and maximum error reporting in Joomla global configuration then re-test the issue and review your server error logs to see if the error further exposes.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum