You can't interrupt the cancellation process, but you can display a message for unsubscribe using the parameters within CBSubs > Settings > Display > Unsubscribe. You could also use CB Auto Actions (professional plugin) or a new CB plugin to act on the after state change trigger and check if they unsubscribed then redirect them to an RSForms or something of the sort if you wanted a cancellation survey.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
