I'm setting up CBsubs to sell subscriptions for and Internet Service Provider that sells different speed packages for home and business Internet connections.
We like the look & feel of clicking on the "Home" or "Business" check box and then having the different residential packages appear below it (3Mbps/1Mbps, 6Mbps/1.5Mbps, etc. etc.). But wheat ends up happening is the customer buys two services. The Home service AND the 3Mbps/1Mbps service.
Is there a way to consider the "Home" and "Business" levels to be something other than actual plans? It's getting convoluted from a management perspective... remember, the people who operate the site aren't programmers; this has to be intuitive.
Thanks for any advice you can offer.
Evan
Attachment Screenshot2013-01-28at9.16.41AM.png not found
Your problem comes from trying to use them as categories. They are not categories. Nor do we want to give the impression that they are or were ever designed to be. They are first and foremost Parent plans.
The best I can suggest is set those 2 parent plans as free lifetime then configure within CBSubs > Settings > Global to not create subscriptions for free lifetime plans. I'm not sure what negative impact it'll have on the child plans though so please test carefully.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
+
Search the forums CB links:
Documentation
-
Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.