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[#8257] Plugin AutoAction installation problem

  • AchLive
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4 years 7 months ago - 3 years 11 months ago #317351 by AchLive
Hello everyone!
plug_cbautoactions_8.0.0 + build.2020.03.25.16.51.21.74781989c.zip plugin cannot be installed.

Returns the following error both on the online server and in localhost.
How can it be solved?
Thanks for support.
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Last edit: 3 years 11 months ago by krileon. Reason: Added [#8257] tag to subject

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  • krileon
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4 years 7 months ago #317363 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
Already been fixed. Install it a second time and it will work fine or install the latest build released today.


Kyle (Krileon)
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  • AchLive
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4 years 7 months ago #317364 by AchLive
Replied by AchLive on topic Plugin AutoAction installation problem
Hi krileon, just installed the latest release but unfortunately continues to produce the same error.
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4 years 7 months ago #317370 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
Installs perfectly fine in my tests. Is this on a new install where CB Auto Actions doesn't exist yet or are you trying to upgrade CB Auto Actions? In the log click "show" next to the failed install log entry and see if it provides an error in the log message.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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  • AchLive
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4 years 7 months ago #317442 by AchLive
Replied by AchLive on topic Plugin AutoAction installation problem
Hi Krileon, the situation is as follows:
- The plugin already has automatic actions running, it is not a new installation.
- I managed to install the new version of the plugin (plug_cbautoactions_8.0.0 + build.2020.03.27.14.23.10.fb75dbf06.zip) on the online site without receiving errors. On the online site it seems that everything works well.
- I created an online backup of the site and uploaded it to localhost for my offline works. The same version of the site (file and database) in localhost produces this error.
I can't understand what it depends on. The version of the site prior to the plugin update the localhost works perfectly.
In use:
- Joomla version 3.9.16;
- CB version 2.4.4 + build.2020.03.19.14.05.32.e6a0c6b92;
- CB AutoAction Plugin version 8.0.0 + build.2020.03.27.14.23.10.fb75dbf06
Thanks for the support.
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4 years 7 months ago #317457 by krileon
Replied by krileon on topic Plugin AutoAction installation problem
Probably an autoloader issue on your localhost. Try installing CB then CB Auto Actions on your localhost using normal installation methods instead of using a production clone and see if that fixes it. It's possible you're missing library files when cloning.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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