Sub expiry and price in auto action email

The following doesn't display the data in the welcome email which goes out after approval.

Your subscription expiry date is : [cbsubs:subscriptions plan="2" output="expiry_date" /] 
Your annual fee is : [cbsubs:subscriptions plan="2" output="plan_price" /] 

Using the fields doesn't work either. Is there a different format for auto action emails?

Thanks

The Welcome Email does not process Joomla content plugins and the CBSubs substitutions are provided via a Joomla content plugin. So you won't be able to do that. Only solution would be to put them in a Custom HTML field, enable content plugins for that field, then substitute that field into the email. As for CB Auto Actions it's the same situation you need to enable content plugins for your auto action.

OK nothing I've tried outputs the expiry date and price in the email. I've tried every variation of the fields.

Both are in a Custom HTML field, both have content plugins enabled.

Do they display in the Custom HTML field when viewing the users profile? If not then they of course won't display in the email. Are you sure you've supplied the correct plan id? Additionally the subscriptions substitution can't render price you need the plan substitution for that.

Expiration Date: [cbsubs:subscriptions plan="2" output="expiry_date" /]
Plan Price: [cbsubs:plans plan="2" output="price" /]

The fields display on the profile just fine.

This is the code in the custom profile html:

                <ul class="list-group list-group-flush">
        
                   <ul class="list-group list-group-flush">
                  <li class="list-group-item d-flex justify-content-between align-items-center flex-wrap">
                    <h6 class="mb-0">Sub Type</h6>
                    <span class="text-secondary">[cb_subscriptiontype]</span>
                  </li>
                  <li class="list-group-item d-flex justify-content-between align-items-center flex-wrap">
                    <h6 class="mb-0">Start</h6>
                    <span class="text-secondary">[cb_substartdate]</span>
                  </li>
                  <li class="list-group-item d-flex justify-content-between align-items-center flex-wrap">
                    <h6 class="mb-0">[cb:if usergroup !includes "14"]Expires[/cb:if][cb:if usergroup includes "14"]Expired[/cb:if]</h6>                    <span class="text-secondary">[cb_subexpirydate]</span>
                  </li>
                  <li class="list-group-item d-flex justify-content-between align-items-center flex-wrap">
                    <h6 class="mb-0">Fee Paid</h6>
                    <span class="text-secondary">[cb:if usergroup !includes "12"][cb_feepaid][/cb:if][cb:if usergroup includes "12"]£[cb:userfield field="cb_corp_feepaid" /][/cb:if]</span>
                  </li>
                  <li class="list-group-item d-flex justify-content-between align-items-center flex-wrap">
                    <h6 class="mb-0">Status</h6>
                    <span class="text-secondary">[cb_accountstatus]</span>
                  </li>
                </ul>
 </ul>

and this is the output in the profile in the attachment.

 

You topic title says auto action email. Are you using the Welcome email configured in CB > Configuration > Registration or using your own made with CB Auto Actions? If with CB Auto Actions what trigger are you using.