I have several sites in production. On one of them, the Community Builder updates and plugins appear to be disabled. However, I have the same configuration on my sites.
Can you help me ?
Thank you
PS : check of version is 'Two times by day' and and i clear the cache
PHP version 7.3.31
Last edit: 2 years 10 months ago by krileon. Reason: Added [SOLVED] tag to subject
What do you mean updates are disabled? Where exactly is the version checking failing? Install from Web isn't finding any updates? Version checking not working in CB > Plugin Management (e.g. all versions are black and not red or green)?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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Site 1 : The capture green color allows me to see which plugin is up to date or not
Site 2 : The capture no color don't allows me to see which plugin is up to date
Capture check version it's the same for site 1 and site 2.
Site 2 looks like it has version checking turned off. Within CB > Configuration > Integrations adjust the following and retry.
Version Checking: (anything except Manual)
Plugin Version and Build Release Checking: Yes
You said "Version Checking" is already set to "Every 2 Days" so my guess is "Plugin Version and Build Release Checking" is set to "No".
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
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CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
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Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I've no idea then. My best guess is the HTTPS request is being blocked for whatever reason. Are you using any security extensions? Is cURL setup correctly for that site?
Kyle (Krileon) Community Builder Team Member Before posting on forums:
Read FAQ thoroughly
+
Read our Documentation
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Search the forums CB links:
Documentation
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Localization
-
CB Quickstart
-
CB Paid Subscriptions
-
Add-Ons
-
Forge
-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
-- If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please
send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
krileon
