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[#2899] GroupJive-Kunena subsription notification not sent

13 years 1 month ago - 13 years 1 month ago #179280 by pheinrichs
CB 1.7
Kunena 1.7
GJ 2.4
UddeIM 2.5

Groupjive Kunena Category and Topic subriptions are not producing notifications on new posts and new topic creations. I have tested a seperate Kunena category/topic outside of Groupjive and receive notifications by email just fine. Category and Topics are subscribed to. Users have valid email addresses.Email Handling (under CB configuration - General is set to Send Email w/MailTo link . GJ "Notify by" is set to email only.

Any thoughts or suggestions?

Thanks
Last edit: 13 years 1 month ago by krileon.

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13 years 1 month ago #179360 by krileon
GJ 2.4 will block subscription emails if the user attempting to be emailed doesn't have access permissions to the group. Please check that the user you're testing actually belongs to the group.


Kyle (Krileon)
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13 years 1 month ago #179362 by pheinrichs
Users not receiving notifications have full access and permissions. All are able to post and subscribe to forum topics

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13 years 1 month ago #179371 by krileon
Was able to confirm your issue and have created the following ticket for further investigation.

forge.joomlapolis.com/issues/2899


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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13 years 1 month ago #179372 by pheinrichs
Ok, thanks

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12 years 9 months ago #189856 by pheinrichs
Hi, I have installed GJ 2.5 (together with CB 1.7.1, Kunena 1.7.2, and Joomla 1.7.3) which was supposed to fix the kunena subscription notification issue. Still not getting any notifications. Can you please re test?

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