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[#2700] CB1.7RC and Joomla 1.7 Backend Error on email

  • dacker
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13 years 3 months ago - 13 years 3 months ago #171071 by dacker
Running PHP 5.3 (and happens with 5.2), CB 1.7RC and Joomla 1.7

On the contact info tab, when it goes to check the username and password all I see "error" when I save [with CB 1.4, it used to say "Checking ..." or something like that.

I do have the AJAX email checker off. Its kinda a nice "feature" as I don't have to wait for a few moments to do the email check :) but I don't like the "error" part.

Its hard to get a screen shot since its only during the save.
Last edit: 13 years 3 months ago by krileon.

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13 years 3 months ago #171108 by krileon
I could not duplicate your issue. If possible could you please try obtaining a screenshot or something of the sort? If possible please test with debug mode enabled and maximum error reporting configured within Joomla global configuration.


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13 years 3 months ago - 13 years 3 months ago #171157 by dacker

I never set up logging before .. I changed the value to 'Maximum' in the configuration.php and turned on debug . is this what you are lookign for:
"28 Jul 2011 22:05:58","<span>/</span>home<span>/</span>content/52/7991152/html/libraries/joomla/utilities/date.php: 128","(Warning) date_default_timezone_get() [<a href='function.date-default-timezone-get'>function.date-default-timezone-get</a>]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Denver' for 'MST/-7.0/no DST' instead"
"28 Jul 2011 22:06:04","<span>/</span>home<span>/</span>content/52/7991152/html/libraries/joomla/utilities/date.php: 128","(Warning) date_default_timezone_get() [<a href='function.date-default-timezone-get'>function.date-default-timezone-get</a>]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Denver' for 'MST/-7.0/no DST' instead"
"28 Jul 2011 22:06:05","<span>/</span>home<span>/</span>content/52/7991152/html/libraries/joomla/utilities/date.php: 128","(Warning) date_default_timezone_get() [<a href='function.date-default-timezone-get'>function.date-default-timezone-get</a>]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Denver' for 'MST/-7.0/no DST' instead"
"28 Jul 2011 22:06:06","<span>/</span>home<span>/</span>content/52/7991152/html/libraries/joomla/utilities/date.php: 128","(Warning) date_default_timezone_get() [<a href='function.date-default-timezone-get'>function.date-default-timezone-get</a>]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Denver' for 'MST/-7.0/no DST' instead"
"28 Jul 2011 22:06:06","<span>/</span>home<span>/</span>content/52/7991152/html/libraries/joomla/utilities/date.php: 128","(Warning) date_default_timezone_get() [<a href='function.date-default-timezone-get'>function.date-default-timezone-get</a>]: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected 'America/Denver' for 'MST/-7.0/no DST' instead"
"28 Jul 2011 22:06:08","<span>/</span>home<span>/</span>content/52/7991152/html/administrator/components/com_comprofiler/library/phpmailer/phpmailer.smtp.php: 122","(Warning) fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to gmail-smtp-in.l.google.com:25 (Connection refused)"
"28 Jul 2011 22:06:11","<span>/</span>home<span>/</span>content/52/7991152/html/administrator/components/com_comprofiler/library/phpmailer/phpmailer.smtp.php: 122","(Warning) fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to alt1.gmail-smtp-in.l.google.com:25 (Connection refused)"
"28 Jul 2011 22:06:14","<span>/</span>home<span>/</span>content/52/7991152/html/administrator/components/com_comprofiler/library/phpmailer/phpmailer.smtp.php: 122","(Warning) fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to alt2.gmail-smtp-in.l.google.com:25 (Connection refused)"
"28 Jul 2011 22:06:17","<span>/</span>home<span>/</span>content/52/7991152/html/administrator/components/com_comprofiler/library/phpmailer/phpmailer.smtp.php: 122","(Warning) fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to alt3.gmail-smtp-in.l.google.com:25 (Connection refused)"
"28 Jul 2011 22:06:20","<span>/</span>home<span>/</span>content/52/7991152/html/administrator/components/com_comprofiler/library/phpmailer/phpmailer.smtp.php: 122","(Warning) fsockopen() [<a href='function.fsockopen'>function.fsockopen</a>]: unable to connect to alt4.gmail-smtp-in.l.google.com:25 (Connection refused)"


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Last edit: 13 years 3 months ago by dacker. Reason: trying to add log file

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13 years 3 months ago #171186 by krileon
Attached is your access log. Please contact your host and obtain your error log then attach to this thread. None of the above connection errors would cause "Error" to display, but instead should get a orange warning that the address couldn't be tested. It's likely your host has a PHP function that the ajax checking uses and is disabled.


Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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13 years 3 months ago #171249 by dacker
I still a newbie on this debug thing. I have debug set to maximum, I have my logging set to my logs directory (with the full path name based on where my GoDaddy account is). System information shows that it is writeable vs (/var/logs which it isn't). I turn on debug and reproduce the error (its on both sites I run by the way) but nothing gets produced in the logs directory.

Is there something else I need to do or where I have to look?

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13 years 3 months ago #171250 by dacker

krileon wrote: It's likely your host has a PHP function that the ajax checking uses and is disabled.


What function(s) are these so I can check.

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