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2485 - PHP Fatal error cbsubs.email.php on line 76

  • tto
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13 years 7 months ago - 13 years 7 months ago #159426 by tto
Hello

I have the fallowing error showing in my error log:
Code:
[31-Mar-2011 09:23:19] PHP Fatal error: Call to undefined function comprofilerMail() in /home/website/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsemail/cbsubs.email.php on line 76

What can the problem be?

I am using Joomla 1.5.22, CB 1.4, cbsubs 1.1.2, php5.2.13, Apache 2.2.15, MySQL 5.0.91-community.

Thanks,

Regards,

Tariq
Last edit: 13 years 7 months ago by nant.

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  • krileon
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13 years 7 months ago #159483 by krileon
Where are you making a purchase when this is happening? Please check that the cbsubs Joomla plugin is public and published.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • tto
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13 years 7 months ago #159653 by tto
Hello,

krileon wrote: Where are you making a purchase when this is happening?


I am not sure. I found in the error log .

krileon wrote: Please check that the cbsubs Joomla plugin is public and published.


Checked, public & published.

Regards,

Regards,

Tariq

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  • krileon
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13 years 7 months ago #159861 by krileon
Is the error a common occurrence? I can't really debug without steps of how to debug. Was the error time stamped in the past with no re-occurrences. If possible please try to duplicate/trigger the error.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

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  • tto
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13 years 7 months ago #160968 by tto
Hello Krileon,

I have just received the error in my browser by going to the home page of the site!

Fatal error: Call to undefined function comprofilerMail() in /home/wbesite/public_html/components/com_comprofiler/plugin/user/plug_cbpaidsubscriptions/plugin/cbsubsemail/cbsubs.email.php on line 76

I do not know why is this happing and can't trigger the error again!

The error show in the error.log few times a day. For an example, 3 times on the 12th, 4 time on the 11th.

I remember when I first installed CBSubs longtime ago, I had to set the automation for the mass expire subscriptions method to admin backend, because if I set it to frontend, the error will show in users browsers.

Anyway I have just changed the mass expire to cron job, maybe this will help!

I will keep you updated.

Regards,

Regards,

Tariq

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  • nant
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