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[SOLVED] Profile page is blank ...

  • jul1731
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7 years 5 months ago - 7 years 5 months ago #294051 by jul1731
[SOLVED] Profile page is blank ... was created by jul1731
Hi guys,

I think this problem is maybe due to my misunderstanding of how profile pages are managed by joomla with community builder but I can't find any solutions for it.

My problem: when I click on my profile image, or even in the CB menu with "edit profile", it leads me to a blank page. How to correct that to go to a standard profile page ??

I am using Joomla v3.7.0 with CB v2.1.2+build.2017.05.040

Many thanks,

Julien
Last edit: 7 years 5 months ago by jul1731.

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  • nant
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7 years 5 months ago #294053 by nant
Replied by nant on topic Profile page is blank ...

jul1731 wrote: Hi guys,

I think this problem is maybe due to my misunderstanding of how profile pages are managed by joomla with community builder but I can't find any solutions for it.

My problem: when I click on my profile image, or even in the CB menu with "edit profile", it leads me to a blank page. How to correct that to go to a standard profile page ??

I am using Joomla v3.7.0 with CB v2.1.2+build.2017.05.040

Many thanks,

Julien


FAQ articles are here:

www.joomlapolis.com/faq

Blank page debuging article is here:

www.joomlapolis.com/faq/18227-blank-page-issue

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  • jul1731
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7 years 5 months ago #294056 by jul1731
Replied by jul1731 on topic Profile page is blank ...
Thanks for your prompt answer.

Unfortunately, I checked that before but nothing appears in any logs ...

PS: I did not mention that I was using Gantry 5

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  • nant
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7 years 5 months ago #294059 by nant
Replied by nant on topic Profile page is blank ...

jul1731 wrote:
Unfortunately, I checked that before but nothing appears in any logs ...


How would I know that you checked ...

Did you actually turn on Joomla debug as asked in step 2 of the article?

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  • jul1731
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7 years 5 months ago #294135 by jul1731
Replied by jul1731 on topic Profile page is blank ...
Yes I turned on Joomla debug, I don't have any error mentionned :/

In addition, it seems that the workflow module is blank too.

I have tried to reinstall straightly following the FAQ but it is still doing the same thing ..

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  • jul1731
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7 years 5 months ago #294136 by jul1731
Replied by jul1731 on topic Profile page is blank ...
Ok, it seems there is a trouble with Gantry 5, because I have installed CB on my joomla test website, and it is working after disabling Gantry5.

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