subscription completed, but payments dashboard remains empty

Hi,
after user completed a subscription payment (using a 3rd party gateway plugin im developing)
the subscription appears in baskets dashboard as completed,
but the payment doesnt appear in the payments dashboard.
can you give me a direction for a reason why this might be happening ?
thanks

can you give me a direction for a reason why this might be happening ?

Guessing your gateway you're developing is incomplete. We can't help you with custom developed gateway issues. Review existing gateways and ensure it's coded to handle the payment changes properly.

Hi Krileon, fair enough.
let me ask you this:
in the gateway (CCBILL) this method is being called after the IPN is verified and completed:

$this->updatePaymentStatus( $paymentBasket, $ipn->txn_type, $ipn->payment_status, $ipn, 1, $autorecurring_type, $autorenew_type, $txnIdMultiplePaymentDates );

im assuming this is where the payment is being registered in the payment table:
is there some way to debug it or view its result ? its not returning any error.
Thanks

im assuming this is where the payment is being registered in the payment table:

Yes, depending on the $paymentStatus sent to it. An $eventType of web_accept with $paymentStatus of Completed for example should pay the $paymentBasket.

is there some way to debug it or view its result ? its not returning any error.

Because it's not erorring. It will output an error if something is wrong. My guess is you're not setting the status correctly. History is logged anytime an action is taken against the basket as well which you can review in CBSubs > History Log to see if the basket state was even changed.

Hi Krelion,

i checked the values you mentioned while updatePaymentStatus is initiated:

1.$ipn->txn_type is of value "web_accept" for single payment or "subscr_signup" for recurring.
2.$paymentStatus = 'Completed'
(im not sure what $eventType is ,couldnt find it in the code)

the History log shows the change log with these values.(attached picture)
so it seems these values are correct as you suggested, but still updatePaymentStatus is not updating payments.

something is missing here, perhaps some value in IPN is not right. im clueless here
in what file is updatePaymentStatus method declared ? i would like to follow it and try to debug it

thank you

The basket is being paid correctly, but a payment row being created depends on txn_id in the basket. Use an IDE and traverse the API starting from your gateway and clicking through updatePaymentStatus. The payment row is generated in _storePaymentOnce which is called by updatePaymentStatus. Again, we do not assist with custom gateway development. All of our provided gateways to my knowledge work as is, but we can't account for any modifications made to them.