Skip to Content Skip to Menu

Update to 4.2 and one Menu item broken ( unless admin)

  • mikerotec
  • mikerotec
  • OFFLINE
  • Posts: 346
  • Thanks: 28
  • Karma: 2
6 years 8 months ago - 6 years 8 months ago #303032 by mikerotec
Update to 4.2 and one Menu item broken ( unless admin) was created by mikerotec
Log in as a free or paid user ( or not logged in at all, public)

Error: 0 - Class 'ContentHelperRoute' not found


Accessing our sites's K2 blog menu link. Only on the live server!

STILL WORKS FINE ON OUR DEV SERVER after upgrade

And... Log in as super admin on live server, it works fine!!

Any hints?? I am running the latest K2 blog ver 2.8.0 which was just released a few months ago...

I have now rolled back our LIVE to backup... (CBS 4.1.1) but its a real mystery why the 4.2.0 update didn't break anything on the DEV server ( which is a clone of the LIVE...) - ahh wait..

I now can see that it is HALF broken on the DEV server, it only works for super admin or PAID users... if I log into DEV as Free user or not logged in at all ( public) then it's broken there too.

Error: 0 - Class 'ContentHelperRoute' not found

I'm getting way too complacent in my testing :-(

I had done some cursory post-DEV-upgrade functionality checks of the Free and (Public) state, but just not the blog link ( since thats normally public, anyway...)

Joomla 3.8.5 PHP7.12
CB 2.1.4
CBsubs 4.1.1+build.2017.11.10.22.34.28.88a20744b upgraded to 4.2.0 today
Last edit: 6 years 8 months ago by mikerotec.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • OFFLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
6 years 8 months ago #303042 by krileon
Replied by krileon on topic Update to 4.2 and one Menu item broken ( unless admin)
ContentHelperRoute is a part of Joomlas content router for converting URLs to SEF and back. CB will call ContentHelperRoute when routing in CB Blogs and CB Articles, but CBSubs doesn't call it anywhere. Try unpublishng CB Blogs and CB Articles to see if issue persists.

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: mikerotec

Please Log in or Create an account to join the conversation.

  • mikerotec
  • mikerotec
  • OFFLINE
  • Posts: 346
  • Thanks: 28
  • Karma: 2
6 years 8 months ago - 6 years 8 months ago #303049 by mikerotec
Replied by mikerotec on topic Update to 4.2 and one Menu item broken ( unless admin)
CB blogs and CB articles are both already unpublished... (issue is not related to them, it seems)
Last edit: 6 years 8 months ago by mikerotec.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • OFFLINE
  • Posts: 48541
  • Thanks: 8290
  • Karma: 1445
6 years 8 months ago #303050 by krileon
Replied by krileon on topic Update to 4.2 and one Menu item broken ( unless admin)
Try unpublishing CBSubs Content. That's the only thing in CBSubs that affects content directly. Aside from that I can't see how CBSubs would have any affect on K2 (CBSubs Content doesn't even integrate with K2; it's Joomla content only).

Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: mikerotec

Please Log in or Create an account to join the conversation.

  • mikerotec
  • mikerotec
  • OFFLINE
  • Posts: 346
  • Thanks: 28
  • Karma: 2
6 years 8 months ago #303052 by mikerotec
Replied by mikerotec on topic Update to 4.2 and one Menu item broken ( unless admin)
Testing... I Unpublished CBSubs content, and K2 blog still broken ( no effect)

This message contains confidential information

Please Log in or Create an account to join the conversation.

  • mikerotec
  • mikerotec
  • OFFLINE
  • Posts: 346
  • Thanks: 28
  • Karma: 2
6 years 8 months ago - 6 years 8 months ago #303053 by mikerotec
Replied by mikerotec on topic Update to 4.2 and one Menu item broken ( unless admin)
Also, public - broken
free user - broken
Paid user - works
Admin - works

Strange thing is, when it works ( paid user or admin) the K2 content now displays a TITLE, which it shouldn't ( it doesnt in the Previous CBsubs version.)

This message contains confidential information
Last edit: 6 years 8 months ago by mikerotec. Reason: OOPS = typoed the acct name , fixed

Please Log in or Create an account to join the conversation.

Moderators: beat, nant, krileon
Powered by Kunena Forum