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[SOLVED] Renew button on cbsubscription module not working

9 years 2 months ago - 9 years 1 month ago #270941 by julie.prod.web
Hi,

I have set the settings to have renewal button.
Global: Show Renew/Reactivate buttons YES
Plan/Pricing: Renewable in advance: 1 month

The button is visible when you go on the plan but it's not visible with cbsubscription module.
Upgrade appeare, reactivate (if I unactive subscription) appeare, but RENEW don't appear.

Cbsubs version 4.0.0 (I have try with the latest 4.0.1, nothing change)
Last edit: 9 years 1 month ago by nant.

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9 years 1 month ago #271123 by julie.prod.web
Replied by julie.prod.web on topic Renew button on cbsubscription module not working
Anybody can help ? Please

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9 years 1 month ago - 9 years 1 month ago #271134 by nant

julie.prod.web wrote: Hi,

I have set the settings to have renewal button.
Global: Show Renew/Reactivate buttons YES
Plan/Pricing: Renewable in advance: 1 month

The button is visible when you go on the plan but it's not visible with cbsubscription module.
Upgrade appeare, reactivate (if I unactive subscription) appeare, but RENEW don't appear.

Cbsubs version 4.0.0 (I have try with the latest 4.0.1, nothing change)


I do not think that the Subscription module has such a feature.

Added new #5531 feature request for future consideration
Last edit: 9 years 1 month ago by nant.

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9 years 1 month ago - 9 years 1 month ago #271183 by julie.prod.web
Replied by julie.prod.web on topic Renew button on cbsubscription module not working
The button "renew" exist BUT it don't appear on my website.
See the screenshot of your cbsub_manual pdf attachment and the screenshot about cbsubscription module.
This button exist but is not working.

I need some help to have this button working please.
Attachments:
Last edit: 9 years 1 month ago by julie.prod.web.

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9 years 1 month ago #271189 by nant
So do you have an expired subscription that is not showing the renew button?

Please provide screenshot.

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9 years 1 month ago #271451 by julie.prod.web
Replied by julie.prod.web on topic Renew button on cbsubscription module not working
Hi,

I found something.
When I setting a plan in : « Access > Allow new subscriptions > No »,
when I’m login, I see the button Renew.
But the problem is, when I’m logout (like new visitor) and I go to the registration page I don’t see the plan…
I don’t find compromise…

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