[SOLVED] Login Denied! Your account has either been blocked or you have not activated it yet.

I have a user who has an expired membership and is trying to log in. She gets this message:

Your login is blocked

If I enable her account in the backend, she gets this message.

Login denied! Your account has either been blocked or you have not activated it yet.
You have successfully logged in

In user management, she is confirmed, and approved. There are lots of public plans to upgrade to.
Any ideas why this is happening?

Also I've tried these settings:
-show subscription plans at registration = yes
-allow free registered users (without supscription) = tried yes and no
-create subscriptions also for free lifetime plans = yes

cbsubs 3.0.0
joomla 2.5.6
CB 1.9

Edit your plans within CBSubs > Plans and ensure they have a "Visible for Access Level:" and "Visible for Group (and above this group):" of at least "Public" on the "Access" tab. Then ensure none of your plans have "User Group:" set to "Public" on the "Access" tab.

This normally only happens if your site does not allow free registrations and they expired. It would block them until they renewed or upgraded. Setting "Allow Free Registered Users (without subscriptions):" should resolve this though, but you'll still need to manually unblock them first and it should work fine from then forward.

Edit your plans within CBSubs > Plans and ensure they have a "Visible for Access Level:" and "Visible for Group (and above this group):" of at least "Public" on the "Access" tab.

Both are set to Public

Then ensure none of your plans have "User Group:" set to "Public" on the "Access" tab.

You mean "Subscribers User access level settings" should not be "Public"? I have this set to a higher level of access.

This normally only happens if your site does not allow free registrations and they expired. It would block them until they renewed or upgraded. Setting "Allow Free Registered Users (without subscriptions):" should resolve this though, but you'll still need to manually unblock them first and it should work fine from then forward.

If they are blocked, shouldn't they be given choices to renew or upgrade? Is there a way so that I don't have to manually unblock the user from the backend first?

I manually unblocked the user but she is still getting the same error message when she tries to log in.

Login denied! Your account has either been blocked or you have not activated it yet.
You have successfully logged in

I found the issue has to do with plans that change the access level to a child group. If the user is still associated with the the child group in the user_usergroup_map table, they are not given the upgrade possibilities. Apparently when a user's subscription becomes expired, the child access levels are removed from this table. In my case, I made added the child access level groups to these users after they were expired.

I'm having a similar problem:

In the process of converting a club membership over to CBSubs.

Logins are working correctly for existing users who have a live subscription. However users who are in Community Builder, are registered, but do not yet have a subscription plan get the following message and can go no further:

"Login denied! Your account has either been blocked or you have not activated it yet.
You have successfully logged in"

This despite the fact that they are Enabled, Confirmed, and Approved

Any help appreciated.