Skip to Content Skip to Menu

[#1437] Subscription cancelling und automatic renewals

  • GUEST
10 years 6 months ago - 10 years 6 months ago #245046 by
Hello,

I have a plan that should renew automatically (which I can set in the plan settings).

If the user cancels the plan he should be able to have access until the point in time for what he has already paid - just that the subscription should not renew automatically anymore.
Is that possible? If yes, how? Am I using the right terminology here?

Best regards

Carsten
Last edit: 10 years 6 months ago by krileon.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48534
  • Thanks: 8290
  • Karma: 1445
10 years 6 months ago #245109 by krileon
No, that's not the case with CBSubs. When the user cancels it cancels the entire subscription. However, your use case is something we're looking into for a future release.

#1437


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.

Please Log in or Create an account to join the conversation.

  • GUEST
10 years 6 months ago #245142 by
That'd be most helpful.

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum