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That should already be the case for most emails.Is there a way to have various email notifications be sent using the language preference of the receiver rather than the sender?
Are there any other emails doing this as well? If possible please provide a list of emails doing this that you're aware of and will check to make sure they're doing the language switch before processing the language strings.But in cases such as, for example, replying to a personal message from the English side but the reply is going to someone on the Japanese side, the language of FROM_HAS_REPLIED_MESSAGE is in the language of the sender, not the receiver.
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Are there any other emails doing this as well? If possible please provide a list of emails doing this that you're aware of and will check to make sure they're doing the language switch before processing the language strings.
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Ok, I see why. Those strings are parsed before being sent to email API so the language switch isn't applied to them. Have added a bug ticket to fix.UE_CONNECTIONPENDSUB and UE_CONNECTIONPENDMSG are delivered in the language of the sender, not the receiver.
Those notifications are already HTML notifications, but looks like wrong mode is being passed to email API. Have made a note to fix that with the language switch issue.Also, how can we get this particular email to be in HTML format? Replacing line returns with <br /> in the above language overrides simply displays <br /> in the message and line breaks are no longer created.
Yup, that's due to the wrong mode being send to email API noted above.As a result, this particular email now also contains the email footer EMAIL_NOTE_AUTOMATIC_GENERATION that is in HTML format, which is not processed as HTML and so shows <br /> instead of line breaks.
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This is now fixed in latest CB Auto Actions release. The Email auto action type will now attempt to set the language based off recipient as long as there is only 1 recipient. For multiple recipients it won't be able to do this.
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