Skip to Content Skip to Menu

[#7371] Question about promotion that affects only auto recurring payments

  • liaskas
  • liaskas
  • ONLINE
  • Posts: 391
  • Thanks: 36
  • Karma: 2
  • Add-ons
5 years 11 months ago #309030 by liaskas
Thank you Krileon.

2 PMs have been sent with login credentials and details.

Please Log in or Create an account to join the conversation.

  • krileon
  • krileon
  • ONLINE
  • Posts: 48534
  • Thanks: 8290
  • Karma: 1445
5 years 11 months ago #309032 by krileon
Have investigated your install and created a promotion in a test environment matching your configuration exactly. Was able to confirm your issue and see where the error is happening in the promotion plugin. Have added a bug ticket for further investigation.

#7371

It only happens when you've "Override plans display" enabled in the promotion. So a workaround is to disable overriding the plan display for the time being.


Kyle (Krileon)
Community Builder Team Member
Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
--
If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
--
If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
--
Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
--
My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
The following user(s) said Thank You: nant

Please Log in or Create an account to join the conversation.

Moderators: beatnantkrileon
Powered by Kunena Forum