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Antispam / recaptcha not functioning

  • ThePiston
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7 years 3 months ago #295880 by ThePiston
Replied by ThePiston on topic Antispam / recaptcha not functioning
seeing same problem with 3.0.1. Got new V2 keys, field is published - I see the preview in the backend but nothing in the front. No errors in Console either.
CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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  • krileon
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7 years 3 months ago #295905 by krileon
Replied by krileon on topic Antispam / recaptcha not functioning
Press F12 and review your browsers console. Refresh the page after opening to expose any errors. The reCaptcha typically fails in frontend due to a fatal JS error breaking it. Ensure you've latest CB and CB AntiSpam builds installed (reinstall if necessary) to ensure you're not out of date and experiencing an already fixed bug. If no JS errors then ensure the captcha field in CB > Field Management is properly set to display on registration and that the tab it is on is published. If still not displaying then ensure moderator view access level in CB > Configuration > Moderation is set correctly (e.g. not Public).

Kyle (Krileon)
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  • ThePiston
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7 years 3 months ago - 7 years 3 months ago #295923 by ThePiston
Replied by ThePiston on topic Antispam / recaptcha not functioning
reinstalled both, deleted recaptcha keys and then remade them, ensured the tab is published, the field is published and set to show on registration, no errors in console. stumped. here's the registration page if you want to take a look
CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X
Last edit: 7 years 3 months ago by ThePiston.

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  • krileon
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7 years 3 months ago #295926 by krileon
Replied by krileon on topic Antispam / recaptcha not functioning
You have 2 reCaptcha instances trying to load on the same page. This likely is preventing CB AntiSpams instance of reCaptcha from working since it detects reCaptcha already exists. One appears to be Joomlas. Try disabling Joomlas reCaptcha if enabled and see if that solves your issue.

Kyle (Krileon)
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  • ThePiston
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7 years 3 months ago #295948 by ThePiston
Replied by ThePiston on topic Antispam / recaptcha not functioning
I unpublished the Joomla captcha plugin and it does work. But, I need it for other parts of the site, don't i? CanI not get them to both work? Or, can we get CB-Anti-spam to use the Joomla recaptcha plugin?
CB 2.3, CBsubs 4.3, PHP 7.1, J! 3.9.X

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  • krileon
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7 years 3 months ago - 7 years 3 months ago #295988 by krileon
Replied by krileon on topic Antispam / recaptcha not functioning
I've no idea why Joomla is loading in its reCaptcha when there is no Joomla reCaptcha being output on the page. It's not possible to have 2 reCaptcha scripts at once as Googles JS simply doesn't allow it. CB AntiSpam will not use Joomlas reCaptcha. The callback functions are completely different.

Have added a feature ticket to look into a Joomla captcha mode for it to just use Joomla for its captcha output. Not sure this will work at all, but will look into it for a future release.

forge.joomlapolis.com/issues/6711

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 7 years 3 months ago by krileon.

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