Are there any leading or trailing spaces around the user id? If it's a simple user id import I suggest just putting it in a plain text file and importing that.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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I thought about that to start with and checked that the .csv had no trailing or leading spaces. I am assuming that the userid is CB/Joomla id that is on the right hand side of the users page? When you say a Plain Text file what do you mean by that? A .txt file rather than a .csv?
Are you sure a user with that user id exists? If they do ensure they're enabled and can actually have an active subscription. Seams to be working fine in my tests.
Kyle (Krileon) Community Builder Team Member Before posting on forums:
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-- If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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send me a private message
with your thread and will reply when possible!
-- Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
-- My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
I have checked all the above and yes they exist are enabled and can have that subscription. I have gotten around it by using the acl group to give a subscription to everyone and then gone in and removed those that have not subscibed. So please close this.
krileon
