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Have to scrap CB Connect and go with Sourcecoast :(

  • WebJIVE
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11 years 8 months ago #222409 by WebJIVE
Have to scrap CB Connect and go with Sourcecoast :( was created by WebJIVE
OK, after spending a full day getting CB Connect working we have to toss it out and go with JFB Connect form Sourcecoast now. The reason is that we cannot find a way to let users link an existing account with FB or LI with the CB connect addon like you can with JFB Connect or JFB Linked in. They provide a popup window that allows you to type in an existing login/password to link the accounts.

Unless I'm missing something, this is a glaring omission from CB Connect? The idea of having the FB and other account login tools is to make it easy for users to use. Making a user login then click a FB or other button to link is one step too many. We have over 30,000 users and this would be a nightmare especially when they go to use it and get the error message that this email already exists.

Are we missing something here?
Eric Caldwell
Web-JIVE.com

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  • krileon
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11 years 8 months ago #222424 by krileon
Replied by krileon on topic Have to scrap CB Connect and go with Sourcecoast :(
The current workflows, as is on most popular sites using connect solutions, is login then link for linking to existing accounts. So this usage is not uncommon or unfamiliar to users. However, there are plans to implement a second solution. Instead of showing the email address is already registered it instead will show a login form for them to login and automatically link. This is a feature for next release as noted below.

forge.joomlapolis.com/issues/3923

Kyle (Krileon)
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  • WebJIVE
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11 years 8 months ago #222427 by WebJIVE
Replied by WebJIVE on topic Have to scrap CB Connect and go with Sourcecoast :(
Thanks. With 30,000 non-tech users, we have to make this as seemless as possible. Once this is out, we'll look at switching back!

Thanks
Eric Caldwell
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  • krileon
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11 years 8 months ago - 11 years 8 months ago #222846 by krileon
Replied by krileon on topic Have to scrap CB Connect and go with Sourcecoast :(
Your request is now implemented into CB Connect 4.0.0. Please see the below news posts for details on this release. Twitter is also now working again.

www.joomlapolis.com/forum/6-news-and-publicity/220181-cb-connect-400-released#222838

If a user clicks to sign in and the email address is already registered they'll be completed with a page informing them of this. On this page they can either supply a new email address and register or login to link to an existing account. All of this is done before registration as well so no more invalid accounts.

Kyle (Krileon)
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Before posting on forums: Read FAQ thoroughly + Read our Documentation + Search the forums
CB links: Documentation - Localization - CB Quickstart - CB Paid Subscriptions - Add-Ons - Forge
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If you are a Professional, Developer, or CB Paid Subscriptions subscriber and have a support issue please always post in your respective support forums for best results!
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If I've missed your support post with a delay of 3 days or greater and are a Professional, Developer, or CBSubs subscriber please send me a private message with your thread and will reply when possible!
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Please note I am available Monday - Friday from 8:00 AM CST to 4:00 PM CST. I am away on weekends (Saturday and Sunday) and if I've missed your post on or before a weekend after business hours please wait for the next following business day (Monday) and will get to your issue as soon as possible, thank you.
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My role here is to provide guidance and assistance. I cannot provide custom code for each custom requirement. Please do not inquire me about custom development.
Last edit: 11 years 8 months ago by krileon.

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  • WebJIVE
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11 years 8 months ago #222862 by WebJIVE
Replied by WebJIVE on topic Have to scrap CB Connect and go with Sourcecoast :(
Thank you!!! The new features look great!! I can swap out JFBConnect now back to CB Connect.
Eric Caldwell
Web-JIVE.com
The following user(s) said Thank You: krileon

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